The English Garden Company Ltd
Garden maintenance, domestic and commercial service
   
EMERGENCY TREE SERVICES
24 HOUR CALL OUT
07930 955818
 
The English Garden Company Ltd
  The Meadows
Off Blanche Lane
South Mimms
Potters Bar
Hertfordshire
EN6 3PB

 

Telephone:
0800 7836117

Facsimile:
01707 649814

email: office@englishgc.co.uk

COMPLAINTS POLICY AND PROCEDURE

We always do our utmost to provide the very best service and products for our clients. However, on rare occasions, we recognise there may be times where our clients may not be entirely satisfied.

To ensure we put things right as soon as possible, please read our complaints procedure below, and rest assured, we will respond promptly and ensure complete satisfaction.

Upon completion of works, please inspect the work with the foreman to ensure everything has been carried out to our usual high standard. If this is not possible, please inspect at your earliest convenience.

In the unlikely event there is anything you are not completely satisfied with, please contact us straight away in order that we can rectify any errors as soon as possible. You may call us on 01707 645069, write to us at The English Garden Company Ltd, The Meadows, off Blanche Lane, South Mimms, Herts. EN6 3PB, or email harriet@englishgc.co.uk within 7 days of the works being completed.

We aim to respond within 3 days of receiving your complaint and will provide you with a date to remedy any issues raised. We will also inform you of the name of the person dealing with the complaint, and keep you informed during the process.

 

 

 

 

 

 

Telephone: 0800 7836117
The English Garden Company and The English Tree Company
are trading names of The English Garden Company Limited

Registered in England & Wales - Reg No: 5481756 - VAT Reg No: 728 5441 21

EMERGENCY TREE SERVICES
24 HOUR CALL OUT
07930 955818
Emergency Tree line:
07930 955818
   

email: office@englishgc.co.uk

This site is © The English Garden Company Ltd
Registered Office: The Meadows, Off Blanche Lane, South Mimms, Potters Bar, Hertfordshire, EN6 3PB
Telephone: 0800 7836117 Facsimile: 01707 649814